Privacy Policy
Last Updated: July 21, 2026 Effective Date: July 21, 2026
1. Introduction
Ardhsight Technologies (“Ardhsight,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ardhsight.com (the “Site”) or use our geospatial intelligence services (the “Services”).
By accessing or using our Site or Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Contact us via forms, email, or phone (name, email address, organization, phone number, message content)
- Request services or quotes (project details, monitoring requirements, area of interest)
- Join our platform waitlist (name, email, organization details, use case information, budget information)
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- Device information: IP address, browser type, operating system, device type
- Usage data: Pages visited, time spent on pages, links clicked, referring website
- Location data: Approximate geographic location based on IP address
- Cookies and similar technologies: See Section 8 for details
2.3 Information from Third-Party Sources
We may receive information about you from:
- Analytics providers (Google Analytics) – usage statistics and behavior data
- Email service providers – email delivery and engagement metrics
- Public sources – publicly available information about organizations for business verification
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Provide and deliver our Services | Contract performance |
| Respond to your inquiries and requests | Legitimate interest |
| Send you service updates and notifications | Contract performance |
| Send marketing communications (with consent) | Consent |
| Improve our Site and Services | Legitimate interest |
| Analyze usage and trends | Legitimate interest |
| Detect and prevent fraud or security issues | Legitimate interest / Legal obligation |
| Comply with legal obligations | Legal obligation |
Marketing Communications
We will only send you marketing emails if you have provided your email in the context of a business inquiry (legitimate interest). You can request canceling the marketing campaigns anytime by contacting us.
4. Data Sharing and Disclosure
4.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business:
- Email service providers (e.g., Mailchimp, SendGrid) – to send emails
- Analytics providers (e.g., Google Analytics) – to analyze Site usage
- Cloud hosting providers – to store data securely
- Payment processors – to process payments (when applicable)
- CRM platforms – to manage customer relationships
These service providers are contractually obligated to use your information only for the purposes we specify and to protect your data.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoena, court order)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Detection or prevention of fraud or security issues
4.4 Business Transfers
If ArdhSight is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or use of your personal information.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: SSL/TLS encryption for data transmission
- Access controls: Restricted access to personal data on a need-to-know basis
- Secure storage: Data stored on secure, password-protected servers
- Regular security assessments: Periodic reviews of our security practices
- Employee training: Staff trained on data protection and privacy
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period |
|---|---|
| Contact form inquiries | 3 years from last contact |
| Service project data | 5 years after project completion |
| Marketing campaigns | Until you unsubscribe |
| Platform waitlist data | Until platform launch + 1 year |
| Website analytics data | 26 months (Google Analytics default) |
| Account data (future) | Until account deletion + 30 days |
After the retention period expires, we will securely delete or anonymize your personal information.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.
7.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
7.3 Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., legal obligations, legitimate interests).
7.4 Restriction of Processing
You have the right to request that we restrict processing of your personal information in certain circumstances.
7.5 Objection
You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
7.6 Withdraw Consent
If we process your information based on consent, you have the right to withdraw that consent at any time.
7.7 Right to Lodge a Complaint
You have the right to lodge a complaint with the UAE data protection authority if you believe we have violated your data protection rights.
We would be grateful if you allow us to resolve any concerns before contacting a regulator.
How to Exercise Your Rights
To exercise any of these rights, please send us email to admin@ardhsight.com with Subject Line: “Privacy Rights Request”, Include: Your name, email address, and specific request. We will respond to your request within 5 working days.
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our Site. They help us provide a better user experience and analyze how our Site is used.
8.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Site to function properly (e.g., security, form submissions) | Session |
| Analytics Cookies | Help us understand how visitors use our Site (Google Analytics) | Up to 2 years |
| Functional Cookies | Remember your preferences and settings | Up to 1 year |
| Marketing Cookies | Track effectiveness of marketing campaigns (only with consent) | Up to 1 year |
8.3 Managing Cookies
You can control cookies through:
- Browser settings: Most browsers allow you to refuse or delete cookies
- Cookie banner: Use our cookie consent tool when you first visit our Site
- Opt-out tools: Google Analytics Opt-out Browser Add-on
Note: Disabling essential cookies may affect Site functionality.
8.4 Third-Party Tracking
We use Google Analytics to analyze Site usage. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information to improve our Site and Services.
Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
9. International Data Transfers
ArdhSight is based in UAE and primarily serves clients in the Middle East (ME) region. Your information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards, including:
- Standard contractual clauses approved by regulatory authorities
- Ensuring third-party service providers have adequate data protection measures
- Compliance with applicable data protection regulations
If you are located in the European Economic Area (EEA), we ensure that transfers outside the EEA are protected by appropriate safeguards.
10. Children’s Privacy
Our Site and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the “Last Updated” date at the top of this Privacy Policy
- Notify you via email (if you have provided your email address) for material changes
- Post a notice on our Site for significant changes
We encourage you to review this Privacy Policy periodically. Your continued use of our Site or Services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please send us an email to admin@ardhsight.com. We will respond to all inquiries within 5 working days.